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Returns

You have the right to cancel the Contract at any time up to the end of seven working days after you receive the Goods. To exercise your right of cancellation, you must give written notice to us by hand, post or e-mail, giving details of the Goods ordered and (where appropriate) their delivery. If you exercise your right of cancellation after the Goods have been delivered to you, you will be responsible for returning the Goods to us at your own cost. You must take reasonable care to ensure the Goods are not damaged in the meantime or in transit.

Once You have notified us that you are cancelling the Contract, We will refund or recredit you within 30 days for any sum that has been paid by you or debited from your credit card for the Goods, provided you return the Goods to Us in the same condition as they were despatched to you. If you do not return the Goods as required, We may charge you a sum not exceeding the direct costs of recovering the Goods.

You do not have the right to cancel the Contract if the order is for Goods which are personalised or by their nature cannot be returned or are liable to deteriorate or expire rapidly.

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